Shipping & Payments
At Story of India we ensure that your order reaches you in good condition, in the shortest span of time, we ship through premier courier agencies and incase of non-availability of courier service at the delivery location, parcel will be sent via insured registered post parcel
Domestic Shipping - Delivery time: 15 - 20 business days.
Domestic Shipping Rates - Standard Shipping: 300 INR
We also offer free shipping on orders above 10,000 INR, for deliveries applicable to India.
International Shipping - Delivery time: 25-35 business days.
International Shipping Rates - Standard Shipping: 3000 INR
Modes of Payment
For shipping to India we accept all major debit & credit cards and provide Net Banking Option across major banks via our Third-party payment gateway, Payu and Cash On Delivery (available in selected pincodes)
For international orders, we will be providing the option for customers to use Paypal as a payment gateway.
For any shipping & payment related query please contact our customer care at firstname.lastname@example.org or call us on +919512111770
Next day delivery and Saturday delivery are possible depending on availability of the product. To get more information regarding this, kindly get in touch with our customer care.
To change the delivery time/date, kindly get in touch with our customer care.
In the unfortunate event that your order has not been delivered within the estimated period, we suggest that you check the order status in the ‘My Orders’ section. You will be able to track the shipment by entering the tracking number on the respective courier company’s website. We also suggest that you check that the address you have indicated for the delivery is correct.
We will email you with your tracking number once your package has been shipped from our studio, which takes approximately 7 to 8 business days from your order date.
For further assistance, feel free to contact us, we will be happy to assist you.
We ship most of the orders from our Store in Ahmedabad, Gujarat, India, which is closed on weekends and National Indian holidays and some orders will be placed to designers and then ship out to customers once we receive them at our store. We ask you to kindly plan your order with this in mind, as they will not be shipped out during these days. All of our orders are processed manually, and if you want to expedite the shipment, kindly contact our customer care, We will be ready to help you according to your needs.
Please note: All applicable import duties and clearance fees are the responsibility of the customer and will need to be paid by the customer on the receipt of the shipment. If tax and duties apply, you may need to pay these to release your order, Also, local customs may require additional information to clear your order. These rules vary by country. Your local government determines duty and customs charges.